Effective Date: May 24, 2026
JP Home S.à r.l. (“we,” “us,” or “our”) operates the e-commerce website www.jphomestore.com (the “Site”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site and purchase our products.
Please read this policy carefully. By using the Site, you agree to the practices described in this document.
1. Important Information and Who We Are
Data Controller
JP Home S.à r.l. is the data controller responsible for your personal data.
Contact Details
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
- Full Company Name: JP Home S.à r.l.
- Email Address: cedarwd@jphomestore.com
- Postal Address: 24 rue des genêts, L-1621 Luxembourg
- Telephone Number: +(352)488645
2. The Data We Collect About You
Personal data means any information about an individual from which that person can be identified. We collect, use, store, and transfer different kinds of personal data, grouped as follows:
- Identity Data: First name, last name, username, or similar identifier.
- Contact Data: Billing address, delivery address, email address, and telephone numbers.
- Financial Data: Bank account and payment card details (processed securely via third-party gateways).
- Transaction Data: Details about payments to and from you, and other details of products you purchased from us.
- Technical Data: Internet protocol (IP) address, login data, browser type and version, time zone setting, browser plug-in types, operating system, and platform.
- Profile Data: Your username and password, purchases or orders made by you, your interests, preferences, feedback, and survey responses.
- Usage Data: Information about how you use our website, products, and services.
- Marketing Data: Your preferences in receiving marketing from us and our third parties.
3. How We Collect Your Personal Data
We use different methods to collect data from and about you, including:
- Direct Interactions: You give us your Identity, Contact, and Financial Data by filling in forms or corresponding with us by post, phone, or email. This includes data you provide when you create an account, order products, subscribe to our newsletter, or request marketing materials.
- Automated Technologies: As you interact with our Site, we automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this data by using cookies, server logs, and similar technologies.
- Third Parties: We receive personal data about you from various third parties, such as analytics providers (e.g., Google Analytics) and payment fulfillment services.
4. How We Use Your Personal Data
We will only use your personal data when the law allows us to. Most commonly, we use your data in the following circumstances:
To Performance a Contract
- To register you as a new customer.
- To process and deliver your order.
- To manage payments, fees, and charges.
- To collect money owed to us.
To Fulfill Legal Obligations
- To notify you about changes to our terms or privacy policy.
- To comply with tax, accounting, and anti-money laundering laws in Luxembourg.
For Our Legitimate Interests
- To administer and protect our business and this Site (troubleshooting, data analysis, system maintenance).
- To deliver relevant Site content and advertisements to you.
- To use data analytics to improve our website, products, marketing, and customer experiences.
5. Disclosures of Your Personal Data
We may share your personal data with internal and external third parties for the purposes set out above:
- Service Providers: IT and system administration service providers, delivery companies (couriers), and warehousing partners.
- Payment Processors: Secure third-party payment gateways to process your credit card or bank payments.
- Professional Advisers: Lawyers, bankers, auditors, and insurers providing consultancy, banking, legal, insurance, and accounting services.
- Regulatory Authorities: Tax authorities and other regulators based in Luxembourg who require reporting of processing activities in certain circumstances.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes.
6. International Transfers
We are located in Luxembourg (European Economic Area). If we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:
- We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission.
- We may use specific contracts approved by the European Commission (Standard Contractual Clauses) which give personal data the same protection it has in Europe.
7. Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way.
- We limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.
- They will only process your personal data on our instructions, and they are subject to a duty of confidentiality.
- We use Secure Sockets Layer (SSL) encryption technology to protect your online transactions.
- We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
8. Data Retention
We will only retain your personal data for as long as reasonably necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements.
By law, we must keep basic information about our customers (including Contact, Identity, Financial, and Transaction Data) for ten (10) years after they cease being customers for tax and legal purposes in Luxembourg.
9. Your Legal Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data:
- Request Access: Receive a copy of the personal data we hold about you.
- Request Correction: Have any incomplete or inaccurate data we hold about you corrected.
- Request Erasure: Ask us to delete or remove personal data where there is no good reason for us continuing to process it.
- Object to Processing: Object to the processing of your data where we are relying on a legitimate interest and you feel it impacts your fundamental rights.
- Request Restriction: Ask us to suspend the processing of your personal data in specific scenarios.
- Request Transfer: Request the transfer of your personal data to you or to a third party in a structured, commonly used, machine-readable format.
- Withdraw Consent: Withdraw consent at any time where we are relying on consent to process your personal data (e.g., direct marketing).
If you wish to exercise any of these rights, please email us directly at cedarwd@jphomestore.com.
10. Cookies
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this Site may become inaccessible or not function properly. For more information about the cookies we use, please refer to our Cookie Policy.
11. Third-Party Links
This Site may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.
12. Changes to This Privacy Policy
We keep our privacy policy under regular review. Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by email.